Fake Email Meta ads (Facebook)

Unauthorized Use of Trademark

Posted by Fraud Tipper on April 3, 2025

Watch out for these types of fake emails claiming your Meta ads (Facebook Ads) violate advertising copyright infringement / standards. These scams impersonate Meta (Facebook) to steal business account credentials and payment information.

If you know what to look for, you can quickly determine its not an official alert from Meta. First clue, is the sender email; many times its coming from a Gmail account. Second, (without clicking) if you hover over any out links, you might see a domain address that you’ve heard of on the lower left-hand side of your email client.

See example below:

Sender: seltzzodia967@gmail.com

Your account will be disabled for unauthorized use of trademark (Case ID: #14854513107)
Dear name or company,

We would like to note that we have received multiple allegations regarding your advertising account, related to copyright infringement, unauthorized use of images.
We have checked your account and found the following violations:

Use of copyrighted images or content: Using copyrighted images, videos, or materials without permission. Trademark: Using another person's name, logo, or trademark without permission. User Copyright: Images, sounds created by artists without permission and automatically used and distributed in advertising.
Here are some considerations you need to make:

Check image source: If you are unsure about your rights of use, you should inquire or contact the copyright owner. Remove or replace the offending image: If permission cannot be obtained or a suitable replacement image can be found, please remove the offending images immediately to avoid legal issues.
Create your own image: Take your own photos or create new images, making sure you own the copyright If you believe this is a mistake, you can request a review with us and we will assist you with the review process within 48 hours.

Submit a Review Request

If you fail to promptly resolve the above issues, your ads may be suspended for non-compliance with platform rules.
We look forward to hearing from you soon.

Sincerely,
Copyright Security Team from Meta
fake emails Facebook Meta ads

How the Scam Works

  • The email appears to come from "Meta Team" or "Ads Review" with Meta/Facebook branding
  • Claims your ads are suspended for policy violations with urgent action required
  • Contains a button/link to "Appeal" or "Review Violations" that leads to a phishing site
  • May threaten account termination if you don't comply immediately

Red Flags

Sender email doesn't end with @meta.com or @facebookmail.com
Generic greetings like "Dear Advertiser" instead of your name
Poor grammar or odd phrasing in the message
Threats of immediate account suspension

Protect Yourself

Always log in directly at facebook.com or business.facebook.com
Check notifications in your Meta Business Manager for real alerts
Enable two-factor authentication on all business accounts
Hover over links to preview the actual URL before clicking

Important: Meta will never ask for your password or payment details via email.

If you clicked any links, change your password immediately and check for unauthorized ads.